After-Sales Support

At CHONSUN, we provide reliable after-sales support, including technical help, warranty services, and spare parts, ensuring a seamless experience for our customers.

Crisp and Clear Visuals for Every Task

Flat Monitors

Immersive Viewing with Enhanced Depth

Curved Monitors

Comprehensive Warranty

Enjoy peace of mind with our reliable warranty services.

24/7 Customer Support

Our team is available to assist you anytime.

Email Address

support@chonsun.com
tech@chonsun.com

Technical Assistance

Get expert troubleshooting and support for any issues.

Frequently Asked Questions

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What is the warranty period for CHONSUN monitors?

We provide a standard one-year warranty for all our monitors. Extended warranty options are available for certain models.

How do I request a replacement for a defective product?

Please contact our support team with your order number and product details, and we will guide you through the replacement process.

Do you offer repair services?

Yes, we provide repair services for eligible products. Depending on the issue, repairs may be covered under warranty or require additional fees.

What should I do if my monitor has a display issue?

Try basic troubleshooting steps like checking connections and resetting settings. If the issue persists, reach out to our support team.

How can I contact customer support?

You can reach us via email, phone, or our online support form. Our team is available 24/7 to assist you.